Document Management & Workflow Specialists            (865) 450-9696
    Maintenance & Support    
 

 

 

 

 

 
 
Total Solution Support
Total Solution Support represents Infotek’s unwavering focus to provide the highest quality solutions to real business challenges. All imaging systems provided by Infotek receive our full guarantee of support. Infotek provides a first line of support for all products and software provided by Infotek related to the imaging system.

Infotek has a fully certified, and highly trained team of technicians with the expertise to diagnose software or hardware issues. Infotek can also provide solutions or add-on features to enhance your imaging system customizing it to your unique needs. Being familiar with your entire system, Infotek works directly with the software or hardware manufacturers on your behalf.

One phone call. That’s all you need to get the support you deserve.
Hardware Maintenance & Support

Wouldn't it be nice to have a single point of contact for all of your equipment maintenance?  Look no further.

As an authorized reseller of Kodak and Fujitsu support services, Infotek can be your single point of contact for all of your hardware maintenance, even if it was manufactured or sold by someone else. 

Backed by both Fujitsu and Kodak's Service & Support departments, Infotek can now provide maintenance support for over 100 manufacturers of scanners, storage systems, micrographics equipment, and so much more!

 

Here is a partial listing of the products and services backed by Kodak’s 4,000 dedicated service employees and industry recognized technical expertise:
Supported Equipment
Scanners
Jukeboxes (CD-ROM, DVD-Rom, Optical)
Micrographic Equipment
Tape Drives
Imaging Controllers
Tape Libraries
Check Readers/Scanners
And More!
Supported Manufacturers
3M Hewlett Packard
Adaptec Kodak
Bell & Howell Kofax
Canon Minolta
Compaq Panasonic
Cygnet Plasmon
Datagraphics Ricoh
Dell Rimage
Fuji Sony
Fujitsu And More!

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1600 Downtown West Blvd, Suite D • Knoxville, TN 37919
(865) 450-9696 • sales@infotekinc.com